privacy policy
Effective Date: March 1, 2026
At SunMoonSeed Foundation, we are committed to protecting your privacy, safeguarding your data, and ensuring donations are secure. This page explains how we collect and use information, how your donations are handled, and the rules for using our website.
Privacy Policy
SunMoonSeed Foundation is committed to protecting your privacy and handling your personal information responsibly and transparently, in compliance with Canadian privacy law (PIPEDA).
Information We Collect
We may collect personal information you provide voluntarily, including your:
- Name, email, phone number, and mailing address
- Payment information (processed securely via Goodstack)
- Submissions through contact forms, volunteer applications, event registrations, or donation forms
We may also collect technical information automatically, such as your IP address, browser type, device information, and pages visited using cookies and similar technologies.
How We Use Your Information
We use your personal information to:
- Process donations and issue receipts in accordance with CRA rules
- Communicate about our programs, events, and updates if you opt in
- Respond to inquiries and applications
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information.
Sharing of Information
We may share information with trusted third-party service providers (e.g., payment processors, email platforms, hosting providers). These providers are contractually required to protect your data.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described above, comply with legal obligations, and maintain appropriate records.
Your Rights
Under Canadian privacy law, you can:
- Request access to your personal information
- Correct inaccurate data
- Request deletion or restriction of your information
- Withdraw consent at any time
Data Security
We implement technical and organizational safeguards to protect your data. While we strive to keep information secure, no method of internet transmission is completely safe.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
Cookies
We use cookies to improve your experience. For details, please see our Cookie Policy.
Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
SunMoonSeed Foundation
Email: hello@sunmoonseedfoundation.com
Address: 4217 rue D’Iberville, Apt 106, Montréal QC H2H 2L5
Cookie Policy
We use cookies to ensure the website functions properly and to improve your experience.
Types of Cookies:
- Essential: Required for security, donation processing, and core website functions
- Analytics: Help us understand how visitors use the site
- Marketing (if used): Help measure campaign effectiveness
Managing Cookies:
You can manage or withdraw consent at any time through your browser or cookie settings. Disabling certain cookies may affect functionality.
TERMS AND CONDITIONS
Effective Date: March 1, 2026
By using www.sunmoonseedfoundation.com, you agree to these Terms. Please do not use the website if you do not agree.
Website Use
Our website is intended for responsible use. You must not:
- Break any laws while using the website
- Attempt to access parts of the website you are not authorized to use
- Interfere with the website’s security or functionality
- Upload harmful software or content
Donations
- Donations are voluntary and processed securely via Goodstack
- Refunds are generally non-refundable except for errors, duplicates, or legal requirements
- Tax receipts are issued according to CRA rules
- If you are donating from outside Canada, your donation may be subject to additional rules in your country. We will handle your information securely in line with applicable international privacy standards as we expand our operations.
Intellectual Property
All content on the website is owned or licensed by SunMoonSeed Foundation. You may view or download for personal, non-commercial use only.
Volunteer and Program Applications
Submission does not guarantee acceptance. We reserve the right to approve or decline applications.
External Links
The website may link to third-party sites. We are not responsible for their content or privacy practices.
Privacy & Cookies
Use of the website is also governed by our Privacy and Cookie Policies.
Information Disclaimer
We provide the information on this website as it is and cannot guarantee it is always complete or up to date. We are not responsible for any indirect or unintended consequences that may result from using the site.
International Use
Laws regarding donations and data protection may vary outside Canada.
Changes
We may update these Terms from time to time. Continued use constitutes acceptance.
Contact
SunMoonSeed Foundation
Email: hello@sunmoonseedfoundation.com
Address: 4217 rue D’Iberville, Apt 106, Montréal QC H2H 2L5
Data Protection & Safeguarding
We are committed to protecting personal data and safeguarding all individuals, including donors, volunteers, staff, and beneficiaries.
Donations & Data Security
- Donations processed via Goodstack using bank-level encryption
- Full payment details are not stored by us
- Data is only used to process donations or communicate with you if you opt in
- Goodstack’s systems are continuously monitored and updated
Safeguarding
- Zero tolerance for abuse, exploitation, or harassment
- Staff and volunteers undergo appropriate screening
- Concerns can be reported to: hello@sunmoonseedfoundation.com
Rights & Transparency
- Individuals can request access, correction, or deletion of personal information
- Data is shared only with trusted partners and protected with industry-standard security
Donation Policy
At SunMoonSeed Foundation, your donations are used responsibly and securely to support our programs and mission.
Payment Processing
- Donations are processed securely via Goodstack with bank-level encryption
- Full payment details are never stored by us
- Donations can be made via major credit or debit cards
- If you are donating from outside Canada, your donation may be subject to additional rules in your country. We will handle your information securely in line with applicable international privacy standards as we expand our operations.
Refunds
- Donations are voluntary and non-refundable except for errors, duplicates, or legal requirements
- Refund requests: hello@sunmoonseedfoundation.com
Use of Donations
- Donations support programs, operations, and initiatives in line with our mission
- Donor information is never sold or shared with unrelated third parties
- Personal data is only used to process donations or communicate updates (opt-in required)
Recurring Donations
- Can be modified or canceled at any time via hello@sunmoonseedfoundation.com
- Processed securely via Goodstack
Acknowledgments
- Confirmation emails or receipts sent for all donations
- CRA-compliant tax receipts issued for eligible Canadian donors
Donations from Outside Canada
If you are donating from outside Canada, your donation may be subject to additional laws or requirements in your country of residence. We will continue to handle your personal information securely and in accordance with applicable privacy standards as our operations expand internationally.